frequently asked questions
Q 1: Should I use the game ready glove conditioner and the pro glove conditioner on top of each other?
No, you do not need to use them on top of each other. for best results, we recommend using the game ready glove conditioner on the palm/pocket of the glove and use the pro glove conditioner on the rest of the glove.
Q 2: Which glove conditioner is the best for restoring an old glove?
The pro glove conditioner is the best option for restoring an old glove.
Q 3: What is the best glove conditioner for regular maintenance?
The pro glove conditioner is best for regular maintenance.
Q 4: What is the purpose of the game ready glove conditioner?
The purpose of the game ready glove conditioner is to add tackiness to the glove. We recommend using the game ready glove conditioner on the pocket of the glove.
Q5: What is the biggest difference between the game ready glove conditioner and the pro glove conditioner?
The biggest difference between the game ready glove conditioner and the pro glove conditioner is in their performance. The game ready glove conditioner is designed to make the glove feel tacky while the pro glove conditioner is designed o give a more traditional feel to the leather.
Q6: What type of brush should I use with the cleaner?
Any small, soft bristle brush will work. An unused toothbrush, nail brushes, and shoe brushes are all great option.
Q7: How long does one can of conditioner last?
This is a really hard question to answer because it will depend on the person, personal preference, and the glove. On a well maintained glove, it should only take about one tenth of an ounce to cover the entire glove with the pro glove conditioner. So based off that, our two ounce cans should last for 20 applications, and our four ounce can lasting 40 applications.
Q8: Can I order in bulk?
Yes, send an email to contact@ballplayersbalm.com to inquire about bulk orders.
Q9: Do I need to condition my glove after cleaning it?
Yes, you should always condition your glove after cleaning. When you clean a glove, it removes the nourishing oils from the leather, these need to be replaced. So, once your glove has fully dried after cleaning, you should apply our pro glove conditioner.
Q 10: How long does shipping take?
We ship orders within 1-3 business day after receiving your order. Sometimes we are able to get them out the same day, sometimes it takes up to 3 business days. If we are out of the shop for a few days, there may be a slight delay in shipping by a few days, however, we do our best to ship orders the next business day after receiving. Once the order is shipped, it usually takes 2-6 days to arrive. We use USPS to ship orders.
Q11: Will your products darken my glove?
This is a very hard question to answer because gloves are unique and every situation is different. For this reason, we do not guarantee any results from our products. We always recommend testing new products on a small, discreet part of the glove before applying large areas.
Q12: Do you provide glove care services?
We do not provide any glove care services. We simply make products that are designed for glove care.
Q13: Do you ship internationally?
We currently ship to USA (including PR) and Canada.
Q 14: How often should I apply the Game Ready Glove Conditioner or the Pro Glove Conditioner?
We always tell customers that this is a personal preference. There are factors to consider such as climate and glove use. Dry climates tend to require more frequent glove conditioning while humid climates require less. If you over condition your glove, you will weaken the leather which could cause it to tear. On the other hand, if you don't condition your leather enough, you run the risk of it becoming so dry that it tears. So, use your own judgement when conditioning your glove.
Q 15: How do I apply the conditioner to my glove?
You can use your hands or a dry cloth. If you want to keep the conditioner off your hands, you can use a pair of sterile gloves. After applying, we recommend washing your hands with soap and water.
Q 16: Do I have to take my glove apart to clean it or to apply your glove conditioners?
No, you do not have to take your glove apart to clean or conditioner your glove. You can clean and condition your glove with all the laces still in the glove.
