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terms of use

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Welcome to Ball Player's Balm! By accessing, browsing, using our website (ballplayersbalm.com) or purchasing products from our online store, you agree to be bound by these Terms of Use, our Privacy Policy, and any other policies posted on our site. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. These Terms apply to all users of the website, including, but not limited to, customers, browsers, vendors, and contributors. Ball Player's Balm reserves the right to amend, update, or modify these Terms at any time, with changes effective upon posting to the website. Your continued use of the website constitutes acceptance of such changes.

2. Eligibility
You represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, and have the legal authority to enter into binding contracts, including agreeing to these Terms. By using the website, you confirm that you meet these eligibility requirements.

3. Account Registration
Certain areas of the website may require the creation of an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Orders
We make every reasonable effort to display accurate product descriptions, images, specifications, pricing, and availability. However, we do not guarantee that product descriptions, images, or other content are error-free. Ball Player's Balm reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information, including pricing, without prior notice. We may refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspected fraudulent activity.

5. Payment and Billing
All payments are processed securely through our third-party payment processors. By placing an order, you represent and warrant that you have the legal right to use the payment method provided and authorize us to charge your payment method for the total order amount, including applicable taxes, shipping, and handling fees.

6. Shipping, Delivery, and Risk of Loss
Shipping methods, estimated delivery times, and fees are detailed on our Shipping Information page. All delivery dates are estimates and not guaranteed. Risk of loss or damage to products passes to you upon delivery by the carrier. Ball Player's Balm is not responsible for delays, losses, or damages caused by carriers, customs, or other factors beyond our control.

7. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Return and Refund Policy. We reserve the right to refuse returns or exchanges that do not comply with the stated policy. Any returned items must be in original condition unless otherwise authorized.

8. Intellectual Property Rights
All content on this website, including but not limited to text, images, graphics, logos, icons, software, and designs, is the property of Ball Player's Balm or its licensors and is protected by domestic and international copyright, trademark, and other intellectual property laws. No portion of the website or its content may be copied, reproduced, modified, distributed, or otherwise used without our prior written consent.

9. User Conduct
By using this website, you agree not to:

  • Violate any applicable local, state, national, or international law;

  • Engage in any conduct that could harm, disable, or interfere with the operation of the website or its servers;

  • Attempt to gain unauthorized access to restricted areas of the website, other accounts, computer systems, or networks;

  • Use automated systems, bots, or scraping tools to access or collect data from the website;

  • Post or transmit any content that is unlawful, threatening, defamatory, obscene, or otherwise objectionable.

10. Third-Party Links and Services
Our website may contain links to third-party websites, advertisements, or services. These links are provided for your convenience and do not signify endorsement. Ball Player's Balm is not responsible for the content, privacy practices, or accuracy of third-party websites or services.

11. Disclaimers
The website and products are provided on an “as is” and “as available” basis. Ball Player's Balm makes no warranties, express or implied, regarding the accuracy, reliability, completeness, or availability of the website, products, or services. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability
To the fullest extent permitted by law, Ball Player's Balm, its officers, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products, even if we have been advised of the possibility of such damages.

13. Indemnification
You agree to defend, indemnify, and hold harmless Ball Player's Balm, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising from your use of the website, your violation of these Terms, or your violation of any rights of another party.

14. Governing Law and Jurisdiction
These Terms of Use and any disputes related to them or your use of the website shall be governed by and construed in accordance with the laws of Tennessee, without regard to conflict of law principles. You agree that any disputes arising hereunder shall be resolved exclusively in the courts located in Tennessee.

15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other policies posted on the website, constitute the entire agreement between you and Ball Player's Balm regarding your use of the website and supersede all prior agreements, communications, or understandings, whether written or oral.

17. Contact Information
For questions regarding these Terms of Use or your use of our website, please contact us at:
Ball Player's Balm
contact@ballplayersbalm.com

18. Accessibility Commitment

Ball Player's Balm LLC is committed to providing a user-friendly and accessible website experience for all users, including people with disabilities. As a small company with limited resources, we approach accessibility as an ongoing effort and work in good faith to make improvements wherever needed.

We strive to follow the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0 and are committed to continuing updates and enhancements to improve usability and accessibility in an ongoing basis. Accessibility considerations are incorporated into our website development and maintenance as resources allow.

We welcome feedback and encourage users to contact us by email at contact@ballplayersbalm.com if they encounter any accessibility barriers. We will make every effort and use every resource at our disposal to provide assistance or accessible alternatives.

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